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REF: 6098 (also 10212913)
Description
The Jobholder (d/f/m) will work as a Customer Service Manager.
Part of your responsibilities will include:
- Represents our customer by ensuring first class customer service
- Acts as the Customer Definition Centre (CDC) entry point for the various internal departments as well as the CDC technical team
- Prepare and drive an individual visit / guidance agenda for every customer
- Guarantees the on-time availability of dedicated experts and equipment for each customer meeting
- Represents our customer in front of the involved suppliers
Personal Requirements
- Independent, structured and result-oriented work in a creative environment
- A high degree of persuasiveness and assertiveness to represent the relevant interests
- Strong communication skills to work with contacts at all levels and maintain business relationships
Education
- Min Bachelor's Degree in one of the following: Project Management, Industrial Engineering, Economics
Work Experience
- Customer Service min. over 4 years
- Project Management min. over 2 years
Languages
- English min business fluent
- German will be an advantage
IT
- Google Workspace will be an advantage
Additional Qualifications
- Experience in Aerospace and aviation is a plus
- Experience as a flight attendant is a plus
Job Type: Full-time
Salary: From 40.00€ per hour
Experience:
- Customer Service: 4 years (Required)
- Project Management: 2 years (Required)
Language:
- English Business fluent (Required)
- German (Preferred)
Work Location: In person
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