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Position: Online Translations Operations Coordinator
Introduction:
Are you ready to take on a challenging and exciting role that allows you to coordinate and manage translation projects on a global scale? Look no further! We are searching for an Online Translations Operations Coordinator who is dynamic, detail-oriented, and passionate about supporting translators around the world and maintaining our translation projects. You will be an essential part of our team, working with our in-house platform that facilitates these activities. Join us as we continue to grow, with over 20,000 translators already onboarded and more joining every day!
If you thrive in a fast-paced environment and are eager to make a difference, we would love to hear from you!
Position Overview:
As an Online Translations Operations Coordinator, you will serve as a vital connection between our translation platform and our community of 20,000 translators. Your role will be to manage the operations of our translation projects, ensuring the timely and high-quality completion of assignments for our clients.
You will be responsible for overseeing ongoing projects, spotting issues that may arise, and creatively and pragmatically finding solutions to unexpected challenges. With a sharp eye for detail and the ability to manage multiple tasks at once, you will be essential in keeping our translation projects on track.
Key Responsibilities:
- Operations Management/Order Processing: Oversee the day-to-day operations and keep projects running smoothly
- Quality Management: Conduct quality spot checks to ensure high standards are met
- Translator Recruitment, Qualification & Selection: Identify and onboard qualified translators
- Translator Communication: Maintain clear and responsive communication with translators through project-based and personal emails
- Support Sales: Assist the sales team with challenging projects and requests
About Tolq:
Tolq is dedicated to breaking down language barriers and has developed innovative technology that simplifies the translation process for companies. We proudly serve clients ranging from MediaMarkt to Belvilla, and many more. As a remote-first organization with roots in The Hague, we offer a startup-like atmosphere and embrace a software-centric approach.
What We Offer:
- A team of enthusiastic and fun colleagues
- A startup mindset with opportunities for growth and innovation
- Regular team activities and gatherings
- A thoughtful onboarding process with support and time to learn
- Open communication and the chance to make your voice heard
- The opportunity to build a rewarding career
About You:
You're an individual who is ready to tackle challenges head-on with a proactive and results-driven mindset. You value independent and creative work and are motivated to grow alongside our ambitious company. You're eager to contribute your ideas and help turn today's concepts into tomorrow's reality.
Skills:
- Exceptional command of the English language (written), proficiency in additional languages is a plus
- Meticulous attention to detail, reliability, and responsibility
- Pragmatic, organized, and structured approach to work
- Strong communication skills
- Ability to adapt and multitask in a fast-paced environment
- Proficiency in modern web tools like Google Docs and comparable systems
- Motivated, enthusiastic, and a sense of humor
Experience:
- Experience in an international setting is a plus
- Project Management experience is beneficial
- Familiarity with translation processes is an advantage
How to Apply:
We invite you to submit an application that showcases how you envision your role within Tolq and our role in your professional journey. There are no predefined answers or expectations; we want to see your unique perspective. Tell us about your experience, your ideas, and introduce yourself as a future colleague. Feel free to submit your application in either Dutch or English.
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