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A restaurant supervisor is a person who ensures that a restaurant runs smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. The restaurant supervisor also hires and trains staff, manages schedules, and ensures compliance with all food health and safety requirements. He/She may also interact with customers and handle any complaints or issues.
The duties of a restaurant supervisor vary according to the size of their venue and the type of establishment. A supervisor may be responsible for HR alongside the ongoing management of the restaurant to ensure good customer satisfaction. The main responsibilities of a restaurant supervisor include:
- developing and implementing training programs for new hires and existing personnel
- hiring and onboarding new staff to help them learn their duties quickly and efficiently
- ensuring all employees follow company policies and procedures at all times
- overseeing the opening and closing of the premises to ensure smooth transitions between shifts
- ensuring all equipment is properly functioning throughout the day
- keeping accurate records of daily sales, food inventory, employee labour costs, supplies ordered and more through a computerised point-of-sale system (POS)
- supervising and managing staff, planning work schedules and conducting performance reviews
- ensuring good customer satisfaction and handling any complaints
- ensuring food and drinks served are of high quality and service is consistent
- enforcing and health safety practices, sanitation standards and safe food handling procedures
- coordinating with vendors to ensure supplies are available on time
Job Type: Full-time
Salary: AED3,000.00 - AED4,000.00 per month
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Language:
- Arabic (Required)
