E Commerce Assistant [Malaysia]


 

Position Name : E Commerce

Location : Pavilion 2, Bukit Jalil

Working Hours : 9.30am – 5.30pm

Salary Range : RM 2,300 - RM 2,500

Commission : Yes

Allowance : Yes

Job Scope

· Ensure respond promptly to customers’ request and promote and sell the company's products, as well as to provide excellent customer service to ensure customer satisfaction and retention.

· Efficiently handling daily parcel packaging, effective warehouse management, for instance inventory control and updates.

· Assist in minor posting, like insta story and product shooting to increase page reach and engagement rates.

· Work closely with the marketing team to promote effective campaigns and initiatives that grow sales number and enlarge customer base.

· Also, collaborate with marketing in order to increase page awareness.

· Tasks involved in managing marketplace platforms, including Instagram, Facebook, Shopee, XHS and etc corresponding responsibilities.

Requirements

· Candidates must possess 1-2 years of relevant experience in sales servicing line. Experience in e-commerce is an added advantage.

· Candidates must possess at least Diploma / Bachelor's Degree

· Candidates must have interest/knowledge in fashion Streetwear, sneakers, and luxury brands.

· Strong sales drive, customer-focused and motivated towards a successful career in sales and marketing.

· To be responsible for responding to any orders and enquiries through social media / incoming calls / emails in a professional, friendly and efficient manner.

· Multitasking, Team player, energetic, high problem solving skills and able to multitask and work independently with good time management and organisational skills.

· Have basis knowledge on photo and video editing (Canvas and etc) is an added advantage.

Job Types: Full-time, Permanent, Fresh graduate

Salary: RM2,300.00 - RM2,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Yearly bonus

Ability to commute/relocate:

  • Bukit Jalil: Reliably commute or planning to relocate before starting work (Required)

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