At Paulig, we believe every meal counts. As an international player in the food and beverage industry and as a house of iconic brands, we can make an impact that counts – and careers that matter.
We are looking for a Commercial Specialist.
The Commercial Specialist bridges the customer needs once the sales manager has closed the negotiation. (S)He therefore is the central pivot to support the needs of the customer and facilitates the transfer of the customers desires and needs into the organization.
What you will do:
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Respond to customer requests (answering client questions & responding to complaints)
Gather customer feedback & satisfaction to exceed expectations & capture customer needs (in terms of closely connecting with the customer) & share with relevant internal teams
Reporting on client turnover to clients
Support accounts and prospects:
Forecasting support on client inventory related activities
Promotion management (completing info in CB systems, alignment with supply planning team)
Stock management (follow-up on obsoletes & outdated stock risks)
Completing logistic & quality documents
Administration work (approving supplier invoices / 3rd party commission invoicing / ..)•Project coordination of product adjustment activities; ; SPEC project follow-up, technical packaging work related to specifications, artwork, print service coordination, and the coordination of samples
Business development:
- Offer, pricing & contract management support
- Support business development opportunities proactively by identifying new sales opportunities
- Support Sales managers with creating key account plans for priority customers: prepare ‘customer files’ for customer visits of KAM
What we offer:
- You will get to work with iconic brands and high-quality products full of flavour
- Paulig is home to continuous learning opportunities and is a dynamic workplace that has a strong future-oriented focus
- You will be a part of a passionate, international team working as visionaries of the food industry
- At Paulig, everyone has a role to play in building a healthier, more sustainable food culture and enable the future of food
- You will grow to master future-proof skills, competencies, and technologies
- The international company culture encourages both personal and company growth.
- Diversity, different backgrounds and strengths in our teams is a source of creativity and effective teamwork
What we appreciate:
- Education: University degree or equivalent
- Min 3 years experience in commercial role in FMCG
- Strong account management skills
- Relationship management skills
- Communication and negotiation skills.
- IT skills (MS Office, CRM, other tools)
- Behaviours: Team player, customer minded and result oriented.
- A role model for the Paulig Group values: Stay Curious, Strive for Excellence and Grow Together
- Fluent English and German
Paulig is a family-owned food and beverage company, growing a new, sustainable food culture – one that is good for both people and the planet. Paulig provides all things tasty; coffees and beverages, Tex Mex and spices, snacks and plant-based choices. The company's brands are Paulig, Santa Maria, Risenta, Poco Loco and Zanuy. Paulig’s sales amounted to EUR 966 million in 2021. The company has over 2300 passionate employees in 13 different countries working around the purpose “For a life full of flavour”.
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